Each item is handmade in Calgary, Alberta, Canada. Our goal is to have your order ready within 5-10 business days from your date of purchase. Outside circumstances may change this.
All local pickup orders will be emailed when their order is ready to pickup. You’ll be given the pickup address as well as any instructions you may need in this email. If the order is not picked up within 1 month of receiving the pickup email, your order will be cancelled and you will not receive a refund.
Payment methods accepted are Paypal, Apple Pay, Shopify Pay, Mastercard and Visa.
Since all our items are handmade to order, I cannot accept returns, exchanges or cancellations. However, if an item arrives damaged or defective or if you are unhappy with the product, please contact me at email@example.com and we will try are hardest to resolve the issue.
Email us at firstname.lastname@example.org with any questions you may have!